Book rides with private cars, express services, and international vehicles. Track driver location and estimated arrival. Pay securely within the . Request wheelchair accessible vehicles and short-term self-driving rentals.
Manage sales processes with dealer-defined steps. Track customer interactions and update records in real time. Access product information and sales tools during showroom visits. Send and receive communications directly from the .
Manage tickets, track issues, and resolve requests
Manage customer support tickets with priority levels, tags, and custom fields. Assign tickets to agents, set SLAs, and track resolution times. Integrate with email, chat, and social media. Generate reports and monitor team performance.
Manage customer accounts for contract holders. Contact dealerships, request roadside assistance for on-road vehicles, and locate repair facilities or dealers. Communicate directly with support.
Create and edit electronic logs to comply with HOS and DOT regulations. nd manage DVIRs for vehicle inspections. Access multilingual support for drivers and fleet managers. Track hours of service and ensure compliance with FMCSA guidelines.
Technicians input real-time status updates for road calls. Access road call details including issues, breakdown location, unit information, history, and contact details. View road call lists and communicate with drivers waiting for assistance.