Administer protection plans, file claims, and check claim status anytime. Submit photos and videos of issues for faster resolution. Connect with furniture care specialists and technicians directly.
Manage maintenance assignments and track progress with task lists and status updates. Search for service requests and perform offline actions. Document work and communicate with customers through built-in messaging.
Receive remote technical support by allowing technicians to view your iPhone screen. Request a session, obtain a nine-digit session key, and enter it in the to start the remote support process. Share your screen for troubleshooting.
Technicians can view assigned jobs by date or calendar. Access full job details including , client information, address, and time slot. Confirm diagnostics with a client signature on the device. Submit diagnostic results, parts, and labor costs.
Manage tasks with route visualization and order updates. Track parts and capture service documentation. Access customer history and submit reports. Sync with the platform for real-time data.