Receive real-time push notifications for instant communication. Reply to SMS via a shared team inbox. Send individual or mass messages to contacts. Assign conversations to teammates. View customer details and start texting instantly.
Manage shared inboxes and collaborate on emails. , share attachments, and assign directly. Use shared labels to organize by project or department. Create canned responses for repetitive emails. Collaborate on emails in real time.
Access all conversations from The Knot and WeddingWire in a single inbox. Switch between Storefronts seamlessly. Respond to leads and manage bookings directly from the mobile . Reclaim time by working on the go.
Track customer interactions, store contacts, and client details. Log follow-ups, message history, special dates, preferences, and product likes. Share notes across multiple sales associates and locations.
Manage conversations via text, call, and voicemail
Manage SMS campaigns, send and receive texts, make calls, and send ringless voicemails. Track conversations, schedule messages, and integrate with customer databases. Monitor delivery status and analytics in real time.
Create and manage an store without coding. Add products via camera. Choose from 60+ payment methods. Set shipping and pickup options. Promote the store directly from the . View sales and inventory in real time.
Manage customer inquiries across multiple channels. Reply to messages, organize conversations, and track support tickets. Integrate with other tools and access team collaboration features. View analytics and manage user permissions.
Send messages to customers or team members via text or media. Use templates to personalize updates. Track delivery, read rates, and engagement metrics in real-time. Manage group conversations and schedule messages.
Customers can swipe through their inbox to archive emails or mark them as unread. They can track email opens with read receipts and undo sent messages. The supports mail only and integrates with email services from Google, Microsoft, and Yahoo!.
Manage client bookings and schedules with a shared calendar. Create and send digital contracts and intake forms. Track payments and receive reminders for missed appointments. Monitor team performance and generate reports.
Monitor metrics, track tickets, and analyze experiences
Track experience metrics like NPS and CSAT with role-based dashboards and filtering. Manage support tickets by reassigning, responding, and closing them. Receive real-time notifications for timely action.