Enable team members to manage customer communications via phone and text from anywhere. Collaborate in real-time while maintaining a unified business identity across devices. Access voice and text capabilities through a softphone interface.
Manage text messages, web chat, and Facebook Messenger in one inbox. Send and receive texts from a business phone number. Schedule messages and set up automated responses. Integrate with business accounts for unified communication.
Manage customer interactions with live for support. Handle inquiries, assign conversations, and track response times. Integrate with chatbots for automated responses. View conversation history and analytics.