Technicians receive real-time notifications and track open incidents. They can update incident statuses, add notes, and access tickets. Employees can submit requests and view support resources.
Manage customer support tickets with priority settings and status updates. View and respond to messages, assign tickets, and track resolution progress. Access customer history and conversation logs.
Track with -in and -out functionality. Manage schedules and assign shifts. Monitor PTO usage and approve off. Log job and project costs for accurate billing. Generate payroll reports and export data for accounting.
Care coordination allows users to find and apply for local shifts. Users can get paid within 48 hours. Care providers can post shifts, assign users, and review performance.
