Manage customer support tasks on the go with real-time message tracking and inbox management. Access omni-channel support features, respond to inquiries, and collaborate with team members.
Manage delivery experience by adding shipments, tracking incoming and outgoing status via mobile number, scheduling pickups and deliveries, and live tracking shipment progress. Find and contact nearest driver.
Receive and make phone calls and text messages. Access all contacts on the device. Update pipeline statuses, manage groups and tags, edit contact information, and add new leads from the mobile device.
Send and receive text messages to engage customers. Schedule and automate responses. Track conversation history and customer feedback. Integrate with business tools for streamlined communication.
Enable team members to manage customer communications via phone and text from anywhere. Collaborate in real-time while maintaining a unified business identity across devices. Access voice and text capabilities through a softphone interface.