Create surveys, questionnaires, and to collect feedback. Customize templates for customer feedback, safety checks, and sales orders. Work offline and sync data when connected. Set up checklists and inspection .
Manage issues with a user-friendly interface. Track time with Timesheets by Tempo Basic. Enable 2FA, MFA, and SSO login. Access interactive dashboards. Support asset management. Switch between Cloud and Data Center environments.
Manage tickets, track issues, and resolve requests
Manage customer support tickets with priority levels, tags, and custom fields. Assign tickets to agents, set SLAs, and track resolution times. Integrate with email, chat, and social media. Generate reports and monitor team performance.
Manage customer interactions with in- SMS and email tracking. Record phone calls for better service. Create invoices, estimates, and accept payments. Schedule employee tasks and dispatch work. Track sales and operations data.
Manage customer interactions through team-based SMS communication. Send and receive messages via a dedicated phone number. Track conversations, assign support tickets, and monitor response times.