Create and submit service-based field tickets to customers. Complete tickets online or offline and submit in real time. Capture customer signatures and email copies. Take photos and attach them. Duplicate or print field tickets.
Manage guest logs and messages with real-time updates. Create tickets from logs or messages, assign them to users, and receive notifications when they are closed. Communicate efficiently between staff members.
Manage requests by creating, approving, or rejecting them. Access knowledge articles and news. View and update request statuses. Use smart ticketing and virtual agent support. Switch between tenants and search for offerings.
