Manage tickets, track issues, and resolve requests
Manage customer support tickets with priority levels, tags, and custom fields. Assign tickets to agents, set SLAs, and track resolution times. Integrate with email, chat, and social media. Generate reports and monitor team performance.
by Jitbit LP★ 4.568 ratingsBusinessFreeData updated 2026-09-08
View security dashboards with device health, threat insights, and ticket status. Chat with analysts worldwide for real-time support. Access vulnerability reports and manage security alerts directly from the .
The app receives maintenance jobs and service requests. It tracks job completion time with a stopwatch, allows pausing and resuming work, and enables cost tracking with assigned stock parts.