Manage requests, tasks, and approvals with real-time dashboards and an AI-powered voice assistant. Switch between service desk instances and modules. Create and assign tickets. Track progress and approvals across departments.
Employees can create, view, edit, and resolve service requests. Track ticket status and assign tasks. Manage approvals and handle IT, HR, legal, or finance service desk operations. Access ITSM and ITAM tools for service management.
Manage shared inboxes and collaborate on emails. , share attachments, and assign directly. Use shared labels to organize by project or department. Create canned responses for repetitive emails. Collaborate on emails in real time.
