Monitor process operations with real-time alerts and contextual data. View customizable dashboards for managers, engineers, and operators. Access historical data and alarm logs. Integrate with existing configurations for quick data retrieval.
Manage and respond to critical system events with real-time alerts and on-call reminders. View incident details, acknowledge alerts, and communicate with team members. Access response tools and logs to resolve issues efficiently.
View active incidents with details, status, and priority. Assign tasks, add comments, and track resolution progress. Access real-time alerts and collaborate with team members. Receive notifications and manage on-call schedules.
Create and send orders and quotes offline. Manage customer access to product catalogs for self-ordering. Track performance and streamline the ordering process for distributors, wholesalers, and manufacturers.
The app manages waitlists and reservations using text and phone call notifications. It allows businesses to add, manage, and serve waiting customers with features like self check-in and customizable notifications.
The app receives SMS text messages from SolarWinds Web Help Desk for ticket creation or updates. Users require an account on a supported server running SolarWinds Web Help Desk version 12.1 or later and an Apple Push Notification Service certificate.
Field engineers use the to record data during industrial tasks, track work progress in real time, and ensure quality control. They can submit reports, access project details, and receive updates from stakeholders.
Manage calls and notifications with VoIP technology. Answer, reject, or transfer calls directly. Set call handling preferences and receive reliable alerts. Access account features for small business communication.
Manage field service tasks by receiving new assignments and job details. Track time for travel and job durations. Capture and submit job data. View real-time fleet and worker locations. Submit timesheets and reports.
Enable remote work by making and receiving calls on a mobile device. Transfer calls between mobile and phone without interruption. Access unified voicemail and call control. View inbound and outbound call activity.
Manage shared email accounts like support@, orders@, and services@. Assign, prioritize, and track emails within team inboxes. Set reminders, labels, and filters. Collaborate with team members through comments and tags.