75.0
16 votes - Productivity - First release: 2021-05-28T07:00:00Z
Screenshots
Description - 4+
Your Network. Mobilized.
Power up your technicians. Armed with the ServiceBench mobile app, techs can quickly process onsite jobs with ease.
Full Features Technicians Need. When using the ServiceBench mobile app, your field technicians are empowered with all the required tools to do their job in the most efficient manner all while providing world class customer service.
No Internet? No problem. You can work all of your jobs offline, too!
Guided workflows ensure that tech collects necessary data and provides status updates
Keep connected to the customer throughout the service experience with notifications, tech tracking and surveys*
Generate customer invoice and process payment*
View all jobs, daily schedule and route details
Turn-by-turn driving directions supported within your favorite mapping app
View all stored customer contact phone numbers with on-click calling capability
Search and view service history*
Attach and name pictures
Touchless features such as eSignature to promote safety
Compatibility Requirements: Mobile app users must have existing log in credentials in the ServiceBench System and must be accepting service jobs from administrators. In addition you will need Servicebench Business Management System (BMSPRO License) and valid ServiceBench credentials. For more information visit www.servicebench.com
*May not be available in all regions.