The app allows IT support technicians to initiate remote support sessions from an iOS device. Technicians can view and control a customer's screen, chat with users, and invite other reps to collaborate on issues.
Manage jobs with digital job cards and track staff locations. Schedule appointments and send quotes. Communicate with clients via email and text. Log job notes and photos. Handle invoicing and payments. Create and manage online bookings.
Charge credit cards by swiping, typing, or scanning. Send receipts, issue refunds, and collect tips directly. Save customer and product details for faster billing. Connects securely to via Connect.
The app reads Digit-Eyes QR text barcode labels and standard QR barcode labels. Users can create and read their own labels, with options to upgrade functionality for other barcode types.
