Receive and manage customer messages from WhatsApp , Twitter, Messenger, Instagram, and Telegram in one place. Respond to inquiries, schedule replies, and track conversation history.
Helps users compose emails and generate replies quickly using AI. It offers templates for common types, suggests subject lines, and provides draft content. Users can edit and refine suggestions before sending.
Record and analyze customer conversations to identify key insights and improve communication. Automatically generate notes from calls. Provide feedback on speaking patterns to enhance service quality and sales effectiveness.
View work schedule and book shifts. Apply for leave and send notices of interest. Read and send Qmail, view news posts, and access colleagues' contact info. Execute tasks, punch in/out, and manage time reports.
Share files, message, and archive projects securely
Share work by starting conversations around documents, presentations, or images. Discuss files with real-time messaging and smart notifications. Preview files, leave feedback, and organize information securely.
Manage field operations with digital forms, real-time data entry, and document tracking. Assign tasks, monitor progress, and generate reports. Sync data across devices and share files securely.
View lead source metrics and manage leads by creating new entries or reviewing conversation history. Receive push notifications for pending responses. Chat with customers via SMS and Facebook Messenger in real time.
Manage customer interactions on Facebook and Instagram through live chat. Assign conversations to team members, track messages, and respond in real time. Personalize messages and improve response times to enhance customer engagement.
Make and join video calls with colleagues. Schedule or start meetings spontaneously. Host video conferences with up to 1500 participants using Server. Send and receive messages within teams. Connect to Server or Online cloud service.
Manage customer support across multiple channels. Respond to messages, track interactions, and assign tickets. Monitor team performance and generate reports. Integrate with social media and email. Set up accounts without a credit card.
Make and receive calls, send and receive messages, check voicemails, and manage contacts. Use AI voice agents for routine call responses and message-taking. Capture action items from calls into a smart list.