Manage repair and maintenance jobs from anywhere with real-time updates. Access customer contacts, work orders, and asset details before on-site visits. Communicate with colleagues and managers instantly.
Create and manage support tickets with priority settings. Track customer interactions across multiple channels. Assign tasks, set deadlines, and monitor resolution progress. Access real-time analytics and generate reports.
Manage field technician tasks including FTTH drops, installations, and maintenance. Track fiber splicing, underground and aerial drops, and premise installations. Schedule work orders, log job progress, and receive real-time updates.