Access virtual consultations with over 35 specialty providers. Attend live or on-demand educational sessions. Read curated medical articles. Schedule and manage appointments with dedicated care teams.
Schedule and manage non-emergency transportation appointments. Submit mileage reimbursement claims for eligible members. Access account information without using existing Member Services Website login.
Search for in-network care providers by specialty and location. Find essential services like food, housing, and employment nearby. Access and share digital Member ID. Use Virtual Community Office to locate sales reps by borough, language, and gender.
Check benefits by viewing coverage details, copays, and out-of-pocket expenses. Track deductible and out-of-pocket max. Review claims history and status. Access health reimbursement, flexible spending, and Optum Bank HS accounts.
Manage healthcare by finding doctors and scheduling appointments. Communicate securely with care team members. View lab results and visit summaries. Pay bills and complete telehealth visits for diagnoses and prescriptions.
Access member ID, check benefits, track deductible
Access member ID cards, contact numbers, and benefits information. Track deductibles and out-of-pocket maximums. View and share medical claims and explanations of benefits. Call a 24/7 nurse line or use telehealth services.
Manage health plan details by selecting or changing a primary care provider. View and print ID cards. Check authorization status and deductibles. Access benefit documents, claims statements, and letters.
Track healthcare spending and find high-quality doctors. Access 24/7 advice via phone, , or online. Get mental support and urgent care guidance. View spending details and connect with healthcare providers.
View benefit balance and review available . Redeem using card number or barcode at checkout. Access for healthier lifestyle choices. Track eligible purchases and manage account settings.
Connect with doulas and consultants for personalized support during pregnancy and postpartum. Schedule or join virtual sessions, access in-person , and receive guidance on labor preparation and recovery.
Schedule visits, access records, communicate with care
Schedule appointments with healthcare providers and manage existing ones. Find urgent care, hospital, and clinic locations. Book virtual video visits. View medical records and prescription history. Send messages to care team members.
View your personalized dashboard to manage health information. Search for doctors and facilities. Track claim status and benefits. Access ID card details. Receive 24/7 service updates and support. Manage member account settings.