Technicians receive real-time notifications and track open incidents. They can update incident statuses, add notes, and access tickets. Employees can submit requests and view support resources.
Manage work schedules, request shift swaps, and track time off. View available shifts and update availability. Log edited and unpaired punches. Access pay summaries and edit personal profiles.
Manage accounts, view balances, and transfer funds
Manage business and commercial accounts with real-time balance checks, fund transfers, and bill payments. View transaction history and generate reports. Set up alerts and control access permissions.
Access all policies and documents directly. View policy details, coverage limits, and claim history. Contact customer care 24/7 via chat for assistance. Find specific phone numbers for your contract.
Log in with PIN, push, or biometric authentication. Customize security settings and activate accounts self-service. Use shielding for secure authentication. Works only with services using authentication technology.
Access attendee lists to connect with contacts. Add sessions to a personal agenda. Watch live streams on preferred devices. View event content and navigate venue information. Network through chat features. Receive real-time updates and notifications.
Track live orders to monitor progress, update Dasher status, and manage cancellations or stock issues. Resolve order problems by contacting customers or Dashers. Access real-time notifications and Support.
Engage in text-based conversations using an AI powered by third-generation Claude AI. Create and execute scripts built-in Shortcuts support. Generate text responses and streamline communication through advanced language modeling.
Manage your account with real-time notifications and live chat support. Pay bills through multiple options. Analyze usage by time frame, ZIP Code, and season. Submit and track service requests. View account details and manage preferences remotely.
Manage tickets, track issues, and resolve requests
Manage customer support tickets with priority levels, tags, and custom fields. Assign tickets to agents, set SLAs, and track resolution times. Integrate with email, chat, and social media. Generate reports and monitor team performance.