Manage tickets, track issues, and resolve requests
Manage customer support tickets with priority levels, tags, and custom fields. Assign tickets to agents, set SLAs, and track resolution times. Integrate with email, chat, and social media. Generate reports and monitor team performance.
Create custom raffles to engage clients. Add participants, adjust ticket counts, and include contact details. Track winners and manage multiple raffles without limits.
View active tickets with title, description, and status. Check ticket details and create new tickets. Contact desk via call or chat. Request a callback. Change or reset password. Manage approver tasks. Access system dashboard.
Generate clean with speaker boost and waveforms. Adjust volume and frequency settings. Create custom profiles. Access advanced features with a subscription.