The app allows Delaware Electric Cooperative customers to manage their accounts. Users can view usage and billing, manage payments, and contact customer service with issue notifications.
Receive job notifications from major telematics companies. View job details and accept or decline requests. Track installation progress and communicate with clients through in- messaging.
Access data and insights on the go. Interact with an AI assistant for question answers. Browse and search dashboards. Add dashboards to Favorites for access. Explore data with filtering and drill-down features.
Access corporate resources securely via a VPN tunnel on iPhone and iPad. to a Security Gateway to encrypt data transmission for business apps like RDP and VoIP. Requires setup by security administrator.
Manage service requests and track performance data
Service operators manage request queues and track performance metrics including start time, reaction time, and quality assessments. Clients interact with colleagues and community users to submit and monitor service requests.