Manage HVAC installations and service tasks with step-by-step guidance. Access customer data securely. Integrate with Link Systems, Link Zoning, and Link Relay Panels. Track progress and update system configurations remotely.
Access technical support for troubleshooting network devices, setting up WiFi-enabled equipment, backing up data, and optimizing system performance. Connect via call or chat with a US-based technician. Available Monday - Friday, 9am - 8pm CST.
Configure network cards and connect fitness consoles
Configure Network Cards to connect fitness consoles to the Preva cloud. Manage device settings, monitor network status, and update firmware remotely. Sync equipment data and verify connectivity through the interface.
View and manage scheduled appointments and jobs. Access customer details and track time data for appointments and drive times. Create and manage quotes. Send invoices and collect payments. Sync with dispatchers and managers in real time.
Manage installations and maintenance requests through a user-friendly interface. Create, update, and track service reports. Order services for machines purchased from web stores. Monitor the service process in real time.
Monitor AC system performance with real-time tracking and alerts for potential issues. Track air-filter life to schedule replacements for energy efficiency. View system health metrics and receive maintenance recommendations.
Request support, track issues, and resolve problems
Access support tickets, chat with technicians, and request callbacks. Track ticket status and submit issues directly. Integrate with existing systems for streamlined communication and issue resolution.
Schedule weekly pool maintenance tasks. Track technician arrival times via geofencing. View service history and water test results. Receive alerts for maintenance due dates. Manage service requests and confirm appointments.
Manage field tasks and update office records in real time. View job details, log service reports, and sync data with the office. Access an updated interface for improved usability and workflow efficiency.
Manage field service jobs with real-time updates and task tracking. View job details, update statuses, and communicate with team members. schedules and receive notifications for upcoming tasks.