Manage customer accounts by searching for customers and viewing recently accessed accounts. Check accounts in alarm or on test. View site information and event history. Put accounts on test, view live test signals, and remove accounts from test.
Manage cases, track commissions, and stay connected
Manage business operations remotely by viewing active cases and policies from the home screen. Track commissions and incentives if applicable. Monitor client actions, policy anniversaries, and notable events to stay informed.
Manage internal and customer communications through voice calling, video conferencing, SMS, chat, fax, and voicemail. Integrate with -hive cloud phone system for unified messaging. Set up call forwarding and voicemail retrieval.
Capture photos, videos, audio recordings, and notes during investigations. Upload evidence to a secure cloud storage account. Sync data with FIPS compliant cloud hosting for secure evidence management.
Manage services, share updates, communicate with care
Manage services and communicate with care teams. Upload invoices and receipts for reimbursement. Approve staff timecards. View and adjust self-direction budgets in real-time. Access monthly expenditure reports.
Configure devices, store photos, connect to router
Manage devices with cloud photo storage, one-touch setup for local or remote configuration, 24-hour video recording on TF cards, real-time door scene viewing, and photo/video capture of scenes.
Create a contact for the agency within the user's phone. Silence solicitation calls for Medicare and other services. Manage call settings to block unwanted numbers.