Manage ticket activities on mobile devices. Calculate daily and weekly summaries. Track ticket statuses and update records in real time. Sync data with the xT for seamless process management.
Create and submit service-based field tickets to customers. Complete tickets online or offline and submit in real time. Capture customer signatures and email copies. Take photos and attach them. Duplicate or print field tickets.
Access remote support via live audio and video calls with qualified technicians. Diagnose and resolve system issues in real time. Ensure continuous plant operation through quick deployment.
Manage assigned tickets with quick updates and edits. View diagnostic, prescriptive, and machine status data in a single interface. Access ticket details and modify information through simple taps.
