Access service manuals with instructional videos. Look up alarm codes and view event descriptions. Use the technician toolbox and access techLINE articles. Check warranty details and training schedules. Locate service centers and register repairs.
Activate internet and manage your network remotely
Activate internet service and set up home network without a technician. Check network status, view wireless connection details, and make changes remotely. Setup home WiFi quickly and manage connections from smartphone or tablet.
Share device screen with support technicians for remote assistance. Initiate and control screen sharing sessions. View connection status and manage active sessions.
Communicate via SMS, chat, email, phone, or push notifications for verification and ticket management. Create and respond to tickets, schedule appointments, and access a secure, integrated platform for technician interactions.
Customers can find and book pool service contractors, pay for services, and track chemical usage and service history. Contractors can create billable pools, manage subscriptions, track chemical usage, and oversee technician payroll.
Manage service requests for alloy wheels, PDR, and windshields. Assign tasks to technicians, track progress, and update statuses. Integrate with dealer systems for real-time communication and documentation.