MSP Process
Communicate, verify, and schedule tickets
Patrick Leonard
iPhone Screenshots
Description
Communicate via SMS, chat, email, phone, or push notifications for verification and ticket management. Create and respond to tickets, schedule appointments, and access a secure, integrated platform for technician interactions.
Using SMS, Chat, email, phone, and push-notification channels, MSPP uses the client-preferred communication medium for end-user verification (EUV), rapid ticket creation and response, and scheduling.
Our Mobile Technician app lets you communicate with all parties in a seamless and secure fully integrated Managed environment.