Manage team absences and approve leave or overtime requests. View colleagues' planned absences and track workforce availability. Access a personalised dashboard. Allow team members to report absences. Support multi-factor authentication.
Access and update your account to manage customer messages in real time. View call logs, respond to inquiries, and monitor receptionist activity. Set up custom greetings and track message status remotely.
Manage work orders and track maintenance tasks from anywhere. Communicate with team members and schedule tasks to improve productivity. Set up preventative maintenance to reduce unplanned downtime.
Manage tickets, track issues, and resolve requests
Manage customer support tickets with priority levels, tags, and custom fields. Assign tickets to agents, set SLAs, and track resolution times. Integrate with email, chat, and social media. Generate reports and monitor team performance.
The app provides secure access to corporate apps and resources. It offers an app catalog for installations, document storage, and real-time notifications.
View active tickets with title, description, and status. Check ticket details and create new tickets. Contact desk via call or chat. Request a callback. Change or reset password. Manage approver tasks. Access system dashboard.