Access customer care through multiple methods. View real-time self-diagnostics based on device brand and model. Request uplift from the field to any active uplift request within 50 miles. Requires login to portal.
Monitor vehicle live data and diagnose issues with real-time readings. Read and clear diagnostic trouble codes. Record and playback data for analysis. Share recordings with technicians for remote support.
Connects to Beckett® burners via Bluetooth for real-time diagnostics. Identifies system issues and provides repair guidance. Reduces job time and minimizes callbacks. Stores service history and generates reports.
Battery fitment information is accessed via VIN scanning and database lookup. Installation requirements and service billing details are provided. Technicians can identify correct batteries and resolve vehicle battery issues efficiently.
Track HVAC system installations and service tasks with step-by-step guidance. Access Link Systems, Link Zoning, and Link Relay Panel integration. Log service reports and update system configurations.
Receive remote technical support by allowing technicians to view your iPhone screen. Request a session, obtain a nine-digit session key, and enter it in the to start the remote support process. Share your screen for troubleshooting.
Track trips, monitor battery health, and compare performance with other vehicles. View charging activity and detect phantom drain. Set automations for vehicle functions and receive alerts. Access detailed driving history and battery analytics.
Access device health diagnostics, battery checkups, and setup assistance. Connect with experts via call or chat for instant support. File claims directly with Asurion® and manage benefits and coverage details.