FirstNet Assist
Access support tools and device diagnostics
AT&T Services, Inc.
iPhone Screenshots
Description
Access customer care through multiple methods. View real-time self-diagnostics based on device brand and model. Request uplift from the field to any active uplift request within 50 miles. Requires login to portal.
FirstNet Assist provides all primary and extended primary first responders with support tools at their fingertips. This app provides access to Customer Care using multiple methods, as well as providing real-time self-diagnostics based on your device brand and model. In case your device is uplift-ready, the app allows you to request uplift from the field to any current uplift request within 50 miles radius of your current location. FirstNet Assist requires a login to the FirstNet portal.