The app allows users to make and receive calls using their business identity over cellular service. It provides features like call tracking, voicemail access, and directory search, integrating personal mobile devices with the PBX system.
Monitor call center queues with real-time data and average wait times. Track average talk time per queue. View live agent status and performance metrics. Integrate with PBX systems for call monitoring and management.
View real-time colleague availability to reduce communication delays. See if someone is in a meeting, on vacation, or busy. Group colleagues by department for easier access. Place calls using a built-in soft phone.
