Manage requests, resolve issues, and track progress
Mobile allows agents to triage, act on, and resolve service requests offline. Update work status and accept tasks via native device features. Manage end user issues with an intuitive interface. Sync data when online.
The app provides remote access and control for Windows, Mac, Linux, and mobile devices. Users can host sessions, send commands, chat, transfer files, and broadcast their screen.
Submit and approve purchase requests, manage purchase orders, and review invoices for accuracy. Approve or reject invoices and manage Card expenses. Receive push notifications for actions and approvals.
And print documents and photos using the built-in scanner. Share or print files directly from the device. Supports printing with over 10,000 models including HP, Canon, Brother, and Epson.
The app allows users to monitor and manage systems from a mobile device. Users can view system and partition status, configuration details, and receive alerts for hardware or OS messages.
Manage assets, track inventory, and streamline workflows
Manage assets and track inventory with real-time updates. Log maintenance tasks and schedule inspections. Access work orders and submit reports. Sync data with IBM Asset Management for centralized management.
Manage support tickets with email integration and task automation. Assign, prioritize, and track requests. Collaborate with teams and customers in real time. View analytics and dashboards for performance insights.
Manage workflow approvals for IBM Maximo Asset Management. Approve or reject Purchase Requisitions, Contracts, Purchase Orders, Invoices, and Job Plans. Review and edit records during standard lifecycle processes.
Manage incidents, track assets, and handle user requests through ticket creation and assignment. Access service catalogs and view task lists. Update user information and monitor service levels in real time.
View data visualizations and receive notifications for key changes. Access existing reports and analyses. Share insights with others. Perform analysis using natural language queries. Connect to existing data models and metadata.
Manage employee leaves and absences with customizable types and balances. Track time off across multiple locations and policies. Set accrual rules and carry-over settings. Enable multi-level approval processes. Receive notifications for requests.