Manage customer support with integrated ticketing, call handling, and communication tools. Centralize emails, chats, and calls in one interface. Assign tasks, track progress, and generate reports. Automate responses using AI.
The app provides business operation management solutions. It offers features for content management, eCommerce, quality management, human resources, and customer relations.
The app provides real-time and secure access to key CRM data, including accounts, contacts, appointments, and opportunities, directly from an iPhone. This application requires separate licensing of Oracle CRM On Demand Mobile Sales Data Access.