Manage conference calls with one-touch dialing and in- controls. Save and access dial-in numbers and access codes. Support HD audio for up to 1,000 participants. Conduct international conferences in over 60 countries.
Manage tickets, track issues, and resolve requests
Manage customer support tickets with priority levels, tags, and custom fields. Assign tickets to agents, set SLAs, and track resolution times. Integrate with email, chat, and social media. Generate reports and monitor team performance.
Manage email and SMS/Viber campaigns by creating and sending them from iPhone or iPad. Add and view subscriber lists, manually input emails, and track opens and clicks with detailed analytics.
