Hardware allows users to submit replacement requests for faulty equipment. View repair status and manage service tickets. Access technical support and documentation for hardware maintenance.
Administer plans, file new claims, or check claim status anytime. Upload photos and videos of issues to expedite resolution. Connect with care specialists and technicians for support.
Report power outages and street light issues. Check current and past outage status. Track estimated restoration times. View outage details using location or Google Maps. Manage new service requests. Receive real-time updates.
The app allows support representatives to securely chat with mobile users, co-browse websites and apps, and view screen snapshots. Support reps can also push web updates to mobile employees and end users.
Manage telecom services, purchase and track data packages, and access digital entertainment. Use the smart chatbot for instant customer support. Locate and track logistics updates in real time.
Residents can submit requests for city issues like property maintenance, damaged signs, and potholes. Upload photos or videos with GPS location. Track request status until resolution. Report problems directly through the .
Track requests and move cases forward. Stay informed 24/7 with real-time notifications. Access a library of knowledge articles. Use the Service Catalog to fulfill requests faster. Interact with the Now Virtual Agent for .