SupportPilot

SupportPilot is the fastest way for MSPs to create tickets, capture issues, and manage clients—without slowing down. Tap the microphone, talk, and SupportPilot instantly turns your speech into a fully transcribed ticket. SupportPilot includes: • Voice-to-ticket with accurate AI transcription • Email-to-ticket for client submissions • Client & technician management • Ticket timelines, notes, and activity logs • Invoices, estimates, and billing tools • Custom branding with your logo and colors • Reports and analytics for service insights • Microsoft 365 user sync (depending on plan) SupportPilot is designed for busy MSPs—simple enough for one-person shops, powerful enough for growing teams. Clean, fast, and built to keep technicians focused on the work, not the admin. Subscription plans (Growth and Pro) unlock additional MSP-level features. Manage your subscription anytime in your App Store account settings.