Acumeni VOC Desktop Dashboard

Finally, a Voice of the Customer (VoC) application designed for the way you work. Acumeni VOC Desktop Dashboard is the native macOS application for Customer Experience (CX) Managers who want to turn feedback into a competitive advantage. Move beyond cumbersome web tools and get a dedicated desktop command center to analyse customer sentiment, track key metrics, and uncover actionable insights with the power of AI. See It in Action in 60 Seconds We believe in showing, not just telling. 1. Download Acumeni from the Application Store. 2. Visit www.acumeni.com for a free trial Acumeni Feedback Hub Account. We will automatically provision your account with realistic demo data from your industry. 3. Set up the Acumeni VOC Desktop Dashboard application with the credentials you will be sent once your Acumeni trial account is ready. 4. Instantly explore a fully populated dashboard with CSAT, NPS and sentiment analysis. Features That Drive Insight: • Native Mac Dashboard: A beautifully integrated VoC dashboard that feels right at home on your Mac. • AI-Powered Insights: Use AI to easily analyse thousands of verbatim comments, so you can focus on strategy, not spreadsheets. • Complete Survey Toolkit: Build everything from simple polls to sophisticated surveys with our full suite of creation tools. • Seamless Distribution: Share your surveys via Web URL or QR Codes. Our Enterprise plan adds WhatsApp for even greater reach. • Flexible Data Export: Pull your raw data into Numbers or Excel with one click using the CSV or XLS export feature. • Global Reach: Engage a global audience with multilingual survey capabilities. Designed for CX Leaders Acumeni is built for CX professionals in data-driven industries, including Banking, Aviation, Hospitality, Telecoms, Healthcare, Retail, Insurance, and Transportation. Get Acumeni VOC Desktop today and start building a world-class customer experience program from your Mac.