Description
From raising and tracking issues to monitoring SLAs, it keeps your IT operations organized and under control.
Key Features:
Raise, Track & Resolve Issues: Manage service requests on the go.
Centralized IT Hub: One place to oversee your entire IT landscape.
Scheduling & Dispatch: Intelligent task allocation for faster resolutions.
Dashboards & Reporting: Real-time performance insights at your fingertips.
Project Work: Streamlined support for installations, upgrades, and setups.
Inventory Management: Full visibility and control over IT assets.
Marketplace for IT Hardware: Browse, compare, and purchase IT equipment directly in the app.
GPS & Map Tracking: Live technician movement and service progress monitoring.
SLA Management: Track and meet resolution timelines with ease.
AI-Driven Service Planning: Smart task assignments powered by AI.
PockIT brings everything you need to deliver fast, efficient, and reliable IT support—right in your pocket.