Description
DialGrid is an AI-powered IVR solution that answers calls with a natural voice, learns your business, and improves over time. Its a robust solution to handle high volume call center calls with AI features.
AI Agents answers calls with human-like voices and trained on your business.
50+ languages, personas, and country support
Includes forwarding, recording, analytics, and quick routing
Transfers calls to human agents for complex issues with full context and keeps conversation history
Real time suggestions for Upselling to customers
Real time customer sentiment analysis and suggested next sentence for AI or human agents with multi-lingual supports