Description
Learn RCS by Playing – Build, Optimize, and Win in VR
Step into a world where every message powers an unforgettable customer journey.
RCS Experience Journey Builder is an interactive learning game that lets you design real-world messaging experiences using Rich Communication Services (RCS) – all in a stunning virtual reality environment. Whether you're new to RCS or want to sharpen your skills, this hands-on tool makes it fun to explore the future of customer communication.
Immersive, gamified learning
Enter a fully immersive extended reality (XR) space and learn by doing. Drag, drop, and build powerful messaging flows on a floating, life-sized smartphone in front of you. Make smart choices to create high-performing, brand-led customer journeys.
Features:
- Create and customize real RCS flows using verified branding, rich media, interactive buttons, and smart failover logic.
- Compete in industry-themed challenges from Retail to BFSI, Telco to Travel—each offering unique goals and learning paths.
- Earn your way to surprise VR scenes, like climbing a sky-high telco tower or launching into space.
- Score points for each decision based on effectiveness, creativity, and CX best practices.
What You’ll Learn:
- How to design customer-centric messaging experiences
- Real-world RCS strategy and cross-channel thinking
- Verification and branding essentials
- Failover and fallback best practices
- Communication tactics tailored to different industries
Built with XR & VR Technology
This app uses Extended Reality (XR) and Virtual Reality (VR) to offer an immersive, one-of-a-kind learning experience. Explore a futuristic interface and unlock dynamic environments as you level up your skills.
Why RCS?
RCS (Rich Communication Services) is the evolution of SMS—offering secure, rich, and interactive messaging. With this app, you’ll see its potential in action and discover how it transforms communication for brands and customers alike.