Description
**Current Features (Phase 1 – Sales & Client Engagement Tools):**
Matrix enhances the sales workflow by streamlining processes and improving interactions between sales teams and potential customers:
- **Manage Leads** – Track and monitor sales leads throughout the pipeline.
- **Check Unit Availability** – View real-time unit availability and share details with customers.
- **Manage Customers** – Access customer details, interaction history, and preferences.
- **Create & Manage Sale Offers** – Easily generate and oversee sales offers.
- **Book & Manage Reservations** – Streamline booking processes for customers.
- **Handle Customer Requests** – Manage inquiries and follow-ups for an improved experience.
**Future Expansion – Customer & Client Access:**
While the initial phase focuses on sales processes, upcoming updates will introduce direct client access and interactive features, including:
- **Customer Portals** – Clients will be able to view unit availability, manage bookings, and request services.
- **Sales Collaboration** – External users can communicate directly with sales representatives.
- **Personalized Offers** – Clients will receive tailored sales offers and exclusive deals.