Description
EDM’s Work Order Management Field Tool
EDM DR is the most comprehensive and proven demand response program management platform.
From effectively and efficiently managing your end-to-end DR programs, to engaging customers, and integrating device manufacturers, Energy Datametrics delivers an industry-leading, field tested, secure, and highly scalable technology platform.
- Work Order Management
- Customer Enrollment
Management
- Customer Account Validation
- Customer Eligibility Tracking
- Customer Call Log Management
- Scheduling & Route Optimization
- Incentive Processing
- Inventory Management
- Mobile Field App
- Smart Phone Field Kit
- Dashboard & Reporting
- Full Integration with the Nest RAR
Platform
- API Integration Capabilities
- Device Manufacturers
- Utility Companies
- DROMS
EDM provides a fully managed Smart Phone Kit and App for field staff
EDM SMARTPHONE KIT
- iOS Smart Phone
- Data Plan
- Support Plan With Advance Replacement
EDM FIELD APP
- Manage Appointments (Field Calls and Support Calls)
- Manage Work Orders
- Manage Device Inventory
- Registration/ Enrolment