CSMT - Certified Service
Pre-authorize repairs with photos
General Motors
iPhone Screenshots
Description
Perform warrantable repair pre-authorizations, capture and share photos for part return processes, submit field product reports, access workbench, look up vehicle recalls, and include images or video in all modules.
Certified Service Mobile Toolbox (CSMT) is a mobile tool for General Motors Dealer Service personnel. Within it you can:
• Pre-authorize specific warrantable repairs (PRA)
• Use photos to improve efficiency of the Part Return Process (PPR)
• Send part information for traceability (RPT)
• Submit detailed Field Product Reports (FPR)
• Lookup and view recalls on vehicles (Recall)
All modules have the ability to include embedded images and video of the vehicle in question.