iPhone Screenshots
Description
Customers report issues via chat with location and media attachments. Vendors respond, create service requests, or call for clarification. Both parties track interactions and resolve queries efficiently.
Alchemy is a Customer Engagement(CX) platform to showcase vendor work to customers. Customers are able to report issues via a chat style interface(with location and image or video). Vendors are able to respond to those queries directly or create a service request or call the customer for clarification of the request. This creates trust between vendors and customers.