CustomerFocus app icon

CustomerFocus

NTT DATA Business Solutions AG

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Description

Simplified offline use of CRM features on your iPad The "it.mobile CustomerFocus” App enables the mobile use of your existing SAP CRM system - efficiently and on the way to Customers. At any time relevant information can be requested on an iPad device, and results of a customer meeting are recorded.

 The Tracking of all relevant Activities and Opportunities at Customer level gets simple from now on. Highlights Version 2: - "Customers near Me" on iOS Maps - "My activities" in Calender View - Create CRM Data Objetcs with Organizational Data Features of the App: - Access to advanced process-specific CRM information - Main functions of CRM needed for field staff on iPads are covered - Search functions for off- and online Account Data - Display and Create Contact Partners
 - Work with Marketing Attributes, Activities and Opportunities - Display Quotations - Upload Attachments for Accounts, Activities and Opportunities - Create CRM related Surveys with it.mobile InfoCollector Technical Requirements: This app requires the necessary mobile services to be implemented by your IT department to access the appropriate backend SAP CRM system data. Authorizations: This app leverages existing SAP authorizations and when connected to an SAP backend system, users will only have access to view authorized content on their devices. Note: You can try out the app first using sample data.