Restore: Guest Issue Tracking

Restore is the fast, measurable way for Chick-fil-A® Operators and their teams to document, resolve, and learn from guest issues. Designed specifically for the Chick-fil-A® Restaurant guest recovery process, Restore replaces the chaos of binders, spreadsheets, and group chats with one organized, easy-to-use system. When a guest contacts the restaurant, your team can quickly capture what happened and what needs to happen next. From there, the right person can take action. This may include sending a Chick-fil-A One® reward through Spotlight or promo-freeing an item for the guest on their next visit. On average, restaurants using Restore resolve issues 8 minutes faster and achieve a 27% improvement in their problem-resolution satisfaction CEM score. Restore also becomes smarter with every use. It surfaces when, where, what, and why issues occur, helping your team focus on the biggest opportunities to improve order accuracy. It also shows which resolutions bring guests back, empowering your team to strengthen offers and successfully recover more guests. To learn more, visit restoreapp.com or connect with us @getrestoreapp. For help and support, visit help.swipestorm.com. By downloading, you agree to our Terms of Service at restoreapp.com/terms and Privacy Policy at restoreapp.com/privacy. This app is not operated by CFA Properties, Inc. Chick-fil-A® and Chick-fil-A One® are registered trademarks of CFA Properties, Inc. Restore is an independent service provider and is not affiliated with, endorsed by, or officially connected to Chick-fil-A, Inc. All products and services offered by Restore are created exclusively for use by Chick-fil-A® Operators and their teams.