Field workers clock in and complete jobs, sending status updates to dispatchers. Workers provide ETA updates to clients. Dispatchers manage task assignments and monitor worker progress in real time. GPS tracking is used for location updates.
Track service jobs from dispatch to completion. View job details and customer communication. Navigate to job locations. Manage estimates, parts, and job changes. Log job resolution and proceed to the next task.
Submit accident or claim details with photo uploads or saved images. Send two-way messages and receive confirmation numbers and email updates. View submitted images for 14 days. Track load dispatch and receive status updates.