Guangzhou Tongwang Technology Development Co, Ltd.
Manage service dispatch and field operations
Manage service requests and track technician progress. Dispatch services, manage field operations, and handle in-house repairs. Order parts and access technical support. View workflow status and update job details in real time.
Manage calls from initial contact to invoicing and client history. Track receivables and sync with iPad versions. Log job details, send invoices, and access client information directly from the iPhone.
Manage field technician tasks including FTTH drops, installations, and maintenance. Track fiber splicing, underground and aerial drops, and premise installations. Schedule work orders, log job progress, and receive real-time updates.
