Manage requests, resolve issues, and track progress
Mobile allows agents to triage, act on, and resolve service requests offline. Update work status and accept tasks via native device features. Manage end user issues with an intuitive interface. Sync data when online.
Access sensitive data securely, preview and upload files, and collaborate on folders and file links across storage locations without a VPN. Integrate with popular business apps for streamlined workflows and remote access to content.
Manage tasks with real-time updates and offline access. View work orders, track time, and access customer information. Receive in- notifications and update job statuses. Sync data with the Salesforce1 platform for centralized management.
American Family Life Assurance Company of Columbus US
Manage policies, track claims, and communicate securely
File claims for clients, including wellness claims, using a streamlined process. Use the "Similar Claim" feature to quickly file multiple wellness claims. Manage policies and access client information securely.
Access training materials securely and instantly. Complete assigned courses, review content, and track progress. Browse on-demand courses and receive assignment notifications. Sync across devices and manage course completion status.