Send messages to customers or team members via text or media. Use templates to personalize updates. Track delivery, read rates, and engagement metrics in real-time. Manage group conversations and schedule messages.
Manage customer interactions by integrating calls, texts, and contact information. Create shared inboxes, add internal notes, and use a mini CRM to track conversations and provide team members with context.
Manage customer interactions across WhatsApp, Instagram, Messenger, SMS, website live chat, and more. Respond to messages, track conversations, and integrate with e-commerce, payments, calendars, and CRM systems.
Manage customer inquiries across multiple channels. Reply to messages, organize conversations, and track support tickets. Integrate with other tools and access team collaboration features. View analytics and manage user permissions.
Record and analyze customer conversations to identify key insights and improve communication. Automatically generate notes from calls. Provide feedback on speaking patterns to enhance service quality and sales effectiveness.
