Manage customer cases with case lists and details, including priority settings, re-assignment, and case closure. View dashboards for customer journey insights and use dashboard cards for detailed data. Contact customers via call or email.
Manage charging stations remotely and monitor data
Manage charging stations remotely with real-time data monitoring and control. Set authorization permissions for users. Track charging sessions and receive alerts. Adjust settings for optimal performance.
Track time and GPS locations offline, then sync automatically when connected. Manage crew schedules, add notes, and view summary screens. Integrate labor data for accurate payroll. Monitor employee activity and use with other 2nd Sight tools.