Make and receive calls, send and receive messages, check voicemails, and manage contacts. Use AI voice agents for routine call responses and message-taking. Capture action items from calls into a smart list.
Manage customer cases with case lists and details, including priority settings, re-assignment, and case closure. View dashboards for customer journey insights and use dashboard cards for detailed data. Contact customers via call or email.
AiBuddy allows users to automate SMS, email, and WhatsApp replies using AI. It consolidates calls, texts, chats, and emails into a single interface. Users can track lead interactions, set reminders, and analyze performance metrics.
