Users can make and receive calls, send messages, and participate in video conferences. Access presence status and unified identity across platforms. Integrate with telecommunication services for communication.
Monitor real-time stats for enabled sites including chats, tickets, and operators. Track customer interactions across channels. Assign and manage sales associates to engage with customers via chat, video, or text.
Manage customer interactions across multiple channels including phone, text, website, social media, email, and team chat. Use AI chatbots for automated responses and live agents for real-time support.
Send and receive encrypted messages, voice, and video calls. Schedule and send messages. Manage contacts and groups. Set up compliance rules and data retention policies. Integrate with enterprise systems for centralized management.
Manage business contacts across multiple lists with a unified address book. Share contacts with coworkers and invite them to collaborate. Use the built-in virtual assistant to update and organize contacts.
Track real-time exchange rates and convert between 200+ currencies. Use the smart calculator for forex, cross-border transfers, and stock trading quotes. Manage assets and send/receive payments through the wallet.
Create a personal agenda and schedule meeting rooms for customer interactions or internal discussions. Conduct polls, quizzes, and Q&A sessions to engage the audience.
Manage customer inquiries with instant messaging across multiple channels. View and reply to messages in real time. Consolidate communications into a single dashboard. Transfer chats to team members for collaborative handling.